Short Form Disclosure - DIRECT Home Rewards Account
-
Monthly fee
$7 -
Per purchase
$0 -
ATM withdrawal
$2.50 domestic -
Cash reload
n/a*
Type of fee | Amount |
---|---|
ATM balance inquiry (in-network or out-of-network) | $0.00 |
Customer service (automated or live agent) | $0.00 per call |
Inactivity (after 183 days with no transactions) | $10.00 per month |
Type of fee | Amount |
---|---|
Expedited Card Fee | $30.00 |
Card Closure Fee | $10.00 |
Foreign Transaction Fee | 3% of converted US dollar amount of transaction |
* Cash reload is not an available feature of the DIRECT Card.
No overdraft/credit feature.
Your funds are eligible for FDIC insurance.
For general information about prepaid accounts, visit
cfpb.gov/prepaid.
For details and conditions for all fees and services, call 1-833-263-2826 or visit
directb.net.
Short Form Disclosure - DIRECT Prepaid Basic Account
-
Monthly fee
$0 -
Per purchase
$0 -
ATM withdrawal
$2.50 domestic -
Cash reload
n/a*
Type of fee | Amount |
---|---|
ATM balance inquiry (in-network or out-of-network) | $0.00 |
Customer service (automated or live agent) | $0.00 per call |
Inactivity (after 183 days with no transactions) | $10.00 per month |
Type of fee | Amount |
---|---|
Expedited Card Fee | $30.00 |
Card Closure Fee | $10.00 |
Foreign Transaction Fee | 3% of converted US dollar amount of transaction |
* Cash reload is not an available feature of the DIRECT Card.
No overdraft/credit feature.
Your funds are eligible for FDIC insurance.
For general information about prepaid accounts, visit
cfpb.gov/prepaid.
For details and conditions for all fees and services, call 1-833-263-2826 or visit
directb.net.
List of all fees for DIRECT Prepaid Card
All fees | Amount | Details |
---|---|---|
Yearly Card Fee | $0 | DIRECT Card is not subject to a monthly or annual fee. |
All fees | Amount | Details |
---|---|---|
Domestic ATM Withdrawal Fee | $2.50 per withdrawal |
Fee is charged each time Card is used to obtain cash from a Domestic ATM. This is our fee.
You may also be be charged a fee by the ATM operator even if you do not complete a withdrawal. This ATM fee is a third-party surcharge fee amount assessed by the individual ATM operator only and is not assessed by us. The ATM third-party surcharge fee amount will be charged to your Card. |
All fees | Amount | Details |
---|---|---|
Electronic Transaction History Fee | $0 | You will not be charged to view your Transaction History online. |
Paper Statement Fee | $5.00 | Fee is charged each time a monthly paper statement is mailed. Paper Statements are mailed only upon request. |
All fees | Amount | Details |
---|---|---|
Foreign Transaction Fee | 3% | You will be charged 3.00% of the converted U.S. dollar amount of any transaction made in a currency other than U.S. dollars. |
All fees | Amount | Details |
---|---|---|
Home Rewards Monthly Maintenance Fee | $7.00 | Fee is charged on the 20th of the month, each month. |
Card Replacement Fee | $7.95 | Fee is charged per request to replace a lost or stolen Card. |
Expedited Card Delivery Fee | $30.00 | Fee is charged per request to replace a lost or stolen Card in an expedited time frame. The fee is in addition to the Card Replacement Fee stated above. |
Card Closure Fee | $10.00 | You will be charged a Card closure fee of $10.00 to Card. |
Secondary Card Fee | $5.00 per Card | Fee will be charged for each Secondary Card. |
Inactivity Fee | $10.00 per month | Fee is charged every month after your Card has been dormant (no transactions) within the last 183 days. |
No overdraft/credit feature.
Upon successful and accepted enrollment, your Card will be registered for FDIC insurance eligibility and other protections. Your funds will be held at or transferred to CBW Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event CBW Bank fails, if specific deposit insurance requirements are met and your Card is registered. See fdic.gov/deposit/deposits/prepaid.html for details.
To learn about terms and conditions of the prepaid account, to obtain prepaid account balance information, to request a copy of transaction history, or to provide notice of potential unauthorized electronic fund transfer, contact DIRECT by calling 1-833-263-2826, by mail at DIRECT, Inc., P.O. Box 2364, Lake Oswego, OR 97035, or visit directb.net.
For general information about prepaid accounts, visit
cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the
Consumer Financial Protection Bureau at 1-855-411-2372 or visit
cfpb.gov/complaint.
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